This Personal Data Privacy Policy (hereinafter - Privacy Policy) is developed in accordance with the Law of the Republic of Kazakhstan ‘On Information, Informatisation and Protection of Information’, other legislation of the Republic of Kazakhstan and applies to all information that the site
https://lux-house.kz/en, may obtain about the User during the use of the site.
1. DEFINITION OF TERMS1.1 The following terms are used in this Privacy Policy:
1.1.1. ‘Site’ - the site
https://lux-house.kz/en1.1.2. ‘Site Administration’ - authorised site management employees acting on behalf of the private company ‘Luxhaus Studio’, which organise and (or) carry out the processing of personal data, as well as determine the purposes of personal data processing, the composition of personal data subject to processing, actions (operations) performed with personal data.
1.1.3 ‘Personal Data’ means any information relating to a directly or indirectly defined or identifiable natural person (subject of personal data).
1.1.4 ‘Personal Data Processing’ - any action (operation) or set of actions (operations) performed with or without the use of automation means with personal data, including collection, recording, systematisation, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, provision, access), depersonalisation, blocking, deletion, destruction of personal data.
1.1.5. ‘Confidentiality of personal data’ - a requirement mandatory for observance by the Website Administration or any other person who has obtained access to personal data not to allow their dissemination without the consent of the subject of personal data or the presence of any other legal basis.
1.1.6. ‘User of the Site (hereinafter referred to as the User)’. - a person who has access to the Site via the Internet and uses the Site.
1.1.7. ‘Cookies’ - a small piece of data sent by a web server and stored on the user's computer, which a web client or web browser sends to the web server in an HTTP request each time it tries to open a page of the respective website.
1.1.8. ‘IP address’ - a unique network address of a node in a computer network based on the IP protocol.
2. GENERAL PROVISIONS2.1 The use of the Site by the User means agreement with this Privacy Policy and the terms of processing of the User's personal data.
2.2 In case of disagreement with the terms of the Privacy Policy the User should stop using the Site.
2.3 This Privacy Policy applies only to the Site. The Site does not control and is not responsible for the sites of third parties, to which the User can go by links available on the Site.
2.4 The Site Administration does not verify the accuracy of personal data provided by the User of the Site.
3. SUBJECT OF PRIVACY POLICY3.1 This Privacy Policy establishes the obligations of the Site Administration on non-disclosure and ensuring the confidentiality protection regime of personal data, which the User provides at the request of the Site Administration when filling in the form for calculating the cost of works of private enterprise ‘Luxhaus Studio’, on the Site or when performing other actions through the Site.
3.2 Personal data, allowed to be processed within the framework of this Privacy Policy, is provided by the User by filling in the form for the application, calculation of the cost of works of the private company ‘Luxhaus Studio’ or performing other actions on the Site, and may include the following information:
3.2.1. the User's name;
3.2.2. contact phone number of the User;
3.2.3. electronic mail (e-mail) address;
3.2.4. city, country of the User;
3.3. The Site protects the data that are automatically transmitted when visiting the pages on which the statistical script of the system (‘pixel’) is installed:
- IP address;
- information from cookies
- information about the browser (or other programme that accesses the display of advertisements);
- access time;
- address of the page where the ad block is located;
- referrer (address of the previous page).
3.3.1 Disabling cookies may result in inability to access parts of the Site that require authorisation.
3.3.2 The Site collects statistics on IP-addresses of its visitors. This information is used to identify and solve technical problems, to control the legality of financial payments.
3.4 Any other personal information not specified above (used browsers and operating systems, etc.) is subject to secure storage and non-dissemination, except as provided in clauses. 5.2. and 5.3. of this Privacy Policy.
4. PURPOSES OF COLLECTION OF THE USER'S PERSONAL INFORMATION4.1 The Administration of the Site may use the User's personal data for the purposes of:
4.1.1. Identification of the User registered on the Site.
4.1.2. Providing the User with access to personalised resources of the Site.
4.1.3. Establishing feedback with the User, including sending notifications, enquiries regarding the use of the Site, provision of services, processing requests and applications from the User.
4.1.4. Determination of the User's location to ensure security, fraud prevention.
4.1.5. Confirmation of authenticity and completeness of personal data provided by the User.
4.1.6. Providing the User with effective customer and technical support in case of problems related to the use of the Website.
4.1.7. Providing the User with his/her consent, newsletters and other information on behalf of the Site.
4.1.8. Carrying out advertising activities with the User's consent. 4.1.9.
4.1.9. Providing access of the User to the sites or services of the Website partners in order to receive products, updates and services.
5. METHODS AND TERMS OF PERSONAL DATA PROCESSING5.1 Processing of personal data of the User is carried out without limitation of time, by any lawful way, including in information systems of personal data with the use of automation means or without the use of such means.
5.2 The User agrees that the Administration of the Site has the right to transfer personal data to the employees of the private enterprise ‘Luxhaus Studio’ solely for the purpose of fulfilment of the User's order placed on the Site.
5.3 The User's personal data may be transferred to the authorised state authorities of the Republic of Kazakhstan only on the grounds and in accordance with the procedure established by the legislation of the Republic of Kazakhstan.
5.4 In case of loss or disclosure of personal data, the Website Administration shall inform the User about the loss or disclosure of personal data.
5.5 The Administration of the site takes the necessary organisational and technical measures to protect the User's personal information from unlawful or accidental access, destruction, modification, blocking, copying, distribution, as well as from other unlawful actions of third parties.
5.6 The site Administration together with the User takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User's personal data.
6. OBLIGATIONS OF THE PARTIES6.1 The User is obliged to:
6.1.1 Provide information about personal data necessary for using the Site.
6.1.2 Update, supplement the provided information about personal data in case of changes in this information.
6.2 The Site Administration is obliged to:
6.2.1. Use the received information exclusively for the purposes specified in clause 4 of this Privacy Policy.
6.2.2 Ensure that confidential information is kept confidential, not to disclose without prior written permission of the User, as well as not to sell, exchange, publish, or disclose by other possible means the transferred personal data of the User, except for clauses 5.2. and 5.3. 5.2. and 5.3. of this Privacy Policy.
6.2.3 Take precautionary measures to protect the confidentiality of the User's personal data in accordance with the procedure usually used for the protection of such information in the existing business turnover.
6.2.4 Block personal data related to the respective User from the moment of application or request of the User or his/her legal representative or authorised body for protection of the rights of personal data subjects for the period of verification, in case of detection of unreliable personal data or unlawful actions.
7. LIABILITY OF THE PARTIES7.1. The Site Administration, which has not fulfilled its obligations, shall be liable for losses incurred by the User in connection with the unauthorised use of personal data, in accordance with the legislation of the Republic of Kazakhstan, except as provided for in clauses 5.2., 5.3. and 7.2. of this Privacy Policy. 5.2., 5.3. and 7.2. of this Privacy Policy.
7.2 In case of loss or disclosure of the Confidential Information, the Website Administration shall not be liable if this confidential information:
7.2.1. became public domain before its loss or disclosure.
7.2.2. was received from the third party before the moment of its receipt by the Site Administration.
7.2.3. was disclosed with the User's consent.
8. DISPUTE RESOLUTION8.1 Before appealing to the court with a claim on disputes arising from the relations between the Website User and the Website Administration, a claim (a written offer of voluntary dispute settlement) is mandatory.
8.2 The recipient of the claim within 30 calendar days from the date of receipt of the claim shall notify the claimant in writing of the results of consideration of the claim.
8.3 In case of failure to reach an agreement, the dispute will be submitted for consideration to a judicial body in accordance with the current legislation of the Republic of Kazakhstan.
8.4 The current legislation of the Republic of Kazakhstan shall apply to this Privacy Policy and relations between the User and the Website Administration.
9. ADDITIONAL CONDITIONS9.1 The Website Administration has the right to make changes to this Privacy Policy without the User's consent.
9.2 The new Privacy Policy comes into force from the moment of its placement on the Site, unless otherwise provided by the new version of the Privacy Policy.
9.3 All suggestions or questions regarding this Privacy Policy should be sent to the e-mail address of the Website Administration: luxhouse_s@mail.ru.
9.4. The current Privacy Policy is available on the page at
https://lux-house.kz/en.